---
title: "Guidance E: Grievance Mechanism"
slug: "guidance-e-grievance-mechanism"
updated: 2025-10-16T11:02:03Z
published: 2025-10-16T11:02:03Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.rainforest-alliance.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Guidance E: Grievance Mechanism

| **Available in:** | [Español](https://knowledge.rainforest-alliance.org/docs/es/guidance-e-grievance-mechanism) | [Português](https://knowledge.rainforest-alliance.org/docs/pt/guidance-e-grievance-mechanism) | [Français](https://knowledge.rainforest-alliance.org/docs/fr/guidance-e-grievance-mechanism) |
| --- | --- | --- | --- |
| [**普通话**](https://knowledge.rainforest-alliance.org/docs/zh/guidance-e-grievance-mechanism) | [**日本語**](https://knowledge.rainforest-alliance.org/docs/ja/guidance-e-grievance-mechanism) | [**Tiếng Việt**](https://knowledge.rainforest-alliance.org/docs/vi/guidance-e-grievance-mechanism) | [**Bahasa Indonesia**](https://knowledge.rainforest-alliance.org/docs/id/guidance-e-grievance-mechanism) |

This guidance is an advisory document written for Management and the Grievance Committee and it contains recommendations on how to set up an operational grievance mechanism at the Certificate Holder level.

[PDF document](https://cdn.document360.io/929f3fed-0f9d-454a-80e4-d7496bf45e88/Images/Documentation/guidance-e-grievance-mechanism.pdf)