---
title: "Procedimento de queixas"
slug: "grievance-procedure-1"
updated: 2025-10-16T09:32:25Z
published: 2025-10-16T09:32:25Z
canonical: "knowledge.rainforest-alliance.org/grievance-procedure-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.rainforest-alliance.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Procedimento de queixas

Por favor consulte nosso procedimento de queixas antes de você nos contatar utilizando [este formulário](https://www.rainforest-alliance.org/pt-br/business-pt-br/certificacao/perguntas-e-queixas/).

[PDF document](https://cdn.document360.io/929f3fed-0f9d-454a-80e4-d7496bf45e88/Images/Documentation/Procedimiento-de-Queixa.pdf?sv=2026-02-06&spr=https&st=2026-11-15T18%3A36%3A53Z&se=2026-11-15T19%3A36%3A53Z&sr=c&sp=r&sig=cbrb0s%2B27E2o2R15BiEbrShMZS%2FnEgjjf%2Ft9GFplydo%3D)