---
title: "RACP User Manual for Farm Certificate Holders"
slug: "racp-user-manual-for-farm-certificate-holders"
tags: ["Certification", "FAQ", "Farm CH", "How-to ", "Manual", "RACP", "Registration"]
updated: 2026-02-23T16:55:37Z
published: 2026-02-23T16:55:37Z
canonical: "knowledge.rainforest-alliance.org/racp-user-manual-for-farm-certificate-holders"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.rainforest-alliance.org/llms.txt
> Use this file to discover all available pages before exploring further.
# RACP User Manual for Farm Certificate Holders
| **Available in:** | [Español](https://knowledge.rainforest-alliance.org/v1/docs/es/racp-user-manual-for-farm-certificate-holders) | [Português](https://knowledge.rainforest-alliance.org/v1/docs/pt/racp-user-manual-for-farm-certificate-holders) | [Français](https://knowledge.rainforest-alliance.org/v1/docs/fr/racp-user-manual-for-farm-certificate-holders) | [普通话](https://knowledge.rainforest-alliance.org/v1/docs/zh/racp-user-manual-for-farm-certificate-holders) |
| --- | --- | --- | --- | --- |
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The Rainforest Alliance Certification Platform (RACP) is the platform for members who wish to be part of the Rainforest Alliance 2020 Certification Program.
Version 1.6
**What can you do in the RACP?**
Register in the RACP to join the Rainforest Alliance 2020 program. Here you can create your account, obtain your Rainforest Alliance certification, manage your licenses, report traceability, submit claims approval requests.
**Who needs to register in the RACP?**
Registration in RACP applies to:
- Producers: small farms, large farms, farm groups
- Supply Chain Actors (including Retailers, Food Service Companies, Brand owners)
**What is this user manual for?**
This user manual helps **Farm Certificate Holders** navigate the RACP during the registration and certification process, the certification renewal process, and how to manage users and contacts.
1. Submit your registration request
- Go to the RACP registration page [**here**](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2FPages%2FResponsePage.aspx%3Fid%3DXTp9raTNIkmQkX-ZmDcqPISH5iPAFLpMrvnnniDs2qpUQ0lWUE0xQ1M0UkM4SlZGQjdEQUQxRjdRUC4u&data=05%7C02%7Cfboafo%40ra.org%7C860635cae9c847b4b58d08dda7f99470%7Cad7d3a5dcda4492290917f9998372a3c%7C0%7C0%7C638851412565580270%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=U3EYqR91%2F6uHHINHy284pqajBe38DIzlZC57pIcfm94%3D&reserved=0).
- Select your preferred language in the pop-up or on the top right corner.
- Read the information about the farms and click on ‘Continue’.
- Provide your organization’s information:
- **Organization details**:
- organization name;
- if applicable, your legacy Rainforest Alliance/UTZ ID.
- your main crop.
- any additional activities.
- **Organization address**: this is the location where farm/group is managed.
- **Personal details**: your first name, last name and business email address.
- **Terms & Conditions**:
- Read and accept the Terms & Conditions.
- Submit your registration: click on ‘Submit participation’.
| Note: Your registration request will be reviewed by the Rainforest Alliance team. You will receive an email to activate your account. Check your spam inbox if you haven’t received the email. |
| --- |
2. Create your certification profile
After you receive the activation e-mail, click on the link in the email to activate your username and set your new password.
You will land in your Dashboard at the following screen:
Tell us what you want to certify, by indicating:
- an estimation of how many small and/or large farms you want to certify. You can add more later.
- if all farms are owned or rented by one company or owner:
- A **single farm** or **multi-farm** has one owner. If this applies to you, select Yes.
- A **farm group** has several farms with multiple farm owners. If this applies to you, select No.
- the address of the Central Management Location.
- if you purchase certified product from another farm certificate holder. Please answer Yes only if you purchase from a certificate holder that is not included in your certification.
- any additional sites/subcontractors to add to your certification.
- Summary: Click on ‘Submit’ to continue with the next steps.
For any required edits, click on the ‘Edit’ button under Action.
You will now land in the section ‘Certification Overview’, where you can see your Certification scope.
2.1. Add and maintain sites/subcontractors
In the section ‘Certification scope’, edit your site(s).
The site in this overview is the Central Management Location (CML) that you indicated when creating your account. Every Farm Certificate Holder must have at least one site in their profile to be able to confirm their scope. Click on ‘Edit’ to fill in additional information about the CML.
In the new form, fill in the information as applicable:
- Details: enter your site’s information.
- Crops: select the Rainforest Alliance Certified crop(s) linked to this location
- Activities: indicate what activities are conducted at this location. Select ‘Trading’ if no other activities apply to this location.
- Input: indicate what (sub)products are traded from or processed at this location.
- Output: indicate what (sub)products exit this location.
- Traceability: indicate the traceability type of the products handled at this location. Select any type of traceability level applicable to your certification.
- Certification questions: answer the questions in this section to help us identify your scope. More questions may appear depending on your answers. Some questions are pre-filled based on the information you provided in your profile.
- Summary: here you can see a summary of the information you entered so far. If any edits are required, click on the button ‘Back’ to edit the previous entries. If no further edits are required, click on ‘Submit’ to continue with the next steps.
If you have more sites (i.e. a processing facility) or would like to add any subcontractors to your certification scope, click on the green button ‘Add new site’ in your ‘Certification scope’ section, and repeat the actions as illustrated above.
| Note: In case of multiple sites, make sure the management site is selected as **Central Management Location**.  |
| --- |
2.2. Confirm certification scope & view requirements
You can now **confirm your scope**. Go to your Certification scope section, and click on the green button ‘Confirm scope and view requirements’.
 This will generate the requirements applicable to your organization, based on the information entered in your profile.
In the Requirements section, you can review and download an Excel file with all your applicable requirements. Once done, click on the button ‘Back’.
If the crops cocoa and/or coffee are part of your certification scope, a pop-up will appear on your Requirements screen to include EUDR self-selected criteria to your certification scope.
Click on the button “Go to EUDR Settings” and follow the instructions in [paragraph 4.4.](/docs/racp-user-manual-for-farm-certificate-holders#_4.4._EUDR) of this user manual.
If you have made further changes to your certification scope (farms and/or sites), you need to re-confirm your scope and view your requirements again. To do so, click on the green button ‘Re-confirm scope and view requirements’.
2.3. Edit your farm estimation number & ownership
| **Only applicable to multi-farms and farm groups** |
| --- |
If during the creation of your certification profile you have entered the wrong number of estimated farms, and/or the type of farm ownership, you can update this information as follows:
- On the Certification Overview tab, click on ‘Edit’.
In the next screen you can:
- update the estimated number of small farms and large farms.
- the ownership status.
Click on ‘Submit’ to save your changes.
| Note: After uploading a GMR or manually adding a farm, it is no longer possible to edit the number of small or large farms via this screen. However, you can still edit the ownership status of the farms. |
| --- |
**Need Help?**
Consult the [FAQ](/v1/docs/racp-user-manual-for-farm-certificate-holders#8-faq) at the end of this user manual for more information.
3. Apply for your audit
3.1. Reach out to an authorized Certification Body (CB)
You need to sign a certification agreement with a selected CB. You can find a list of authorized CBs [**here**](https://www.rainforest-alliance.org/business/certification/find-a-rainforest-alliance-authorized-certification-bodies/) and request a quote.
Please send the Certification Application Form (CAF) to your CB, including the documentation mentioned in your CAF.
3.2. Fill out the CAF
The Certification Application Form (CAF) is a mandatory document to be filled out by Certificate Holders and Certification Bodies along the Certification Process.
Download the latest version of your CAF in the RACP (in the Certification Body section) or on the Rainforest Alliance website [**here**](https://www.rainforest-alliance.org/resource-item/certification-application-form-caf/). Make sure you use the correct document depending on your farm situation:
- Single farms and Multi-farms;
- Farm groups
Fill out the red tab 1. Application form.
3.3. Confirm the contract in RACP (Handshake)
After you have signed a certification agreement with your CB, you need to confirm this in the RACP. This step will give the CB access to the necessary information in your profile.
There are two ways to do this, as illustrated below.
##### *3.3.a. Send a request to your CB*
To send a request to your CB, follow the below steps:
- Go to the tab ‘Certification Overview’, click on the ‘Details’ button of the license in *Pending* status.
- Click on your ‘License preparation’ tab;
- In the section ‘Your Certification Body’, click on ‘Open’.
- A list of authorized Certification Bodies will appear. Click on ‘Confirm contract’ next to the name of the CB you have signed a contract with.
- The CB will receive your request. Until this is confirmed, the status of your request will be *Awaiting response*.
- When your CB accepts your request, your contract with your CB is officially signed in the RACP.
##### *3.3.b. Receive a request from your CB*
If your CB has sent you a contract request, follow the below steps:
- Go to the tab ‘Certification Overview’, click on the ‘Details’ button of the license in *Pending* status.
- Go to your License preparation tab.
- In the section ‘Your Certification Body’, click on the button ‘Open’.
- You will see an invitation from your CB. Click on the green button ‘View invitation’.
- In the panel on the right-hand side, click on ‘Yes, we have signed the contract’, and then on ‘Accept Invitation’.
- Your contract with your CB is now officially signed in the RACP.
## 4. Prepare for your audit
Once you have implemented all applicable requirements, you can start planning your audit. Make sure to complete the following steps:
- Add and/or update your Farm information.
- Download, complete and upload the self-assessment in RACP.
- Fill in your Indicator data.
Below you can find all the steps explained.
4.1. Add or update your farm(s) information
Go to the tab ‘Certification Overview’, click on the ‘Details’ button of the license in Pending status. In your ‘Certification scope’, click on the yellow button ‘Farms’ for an overview of your farms.
**What are your next steps?**
- if you are a single or multi-farm, follow the instructions in [paragraph 4.1.1](/docs/racp-user-manual-for-farm-certificate-holders#_4.1.1._Single_farms);
- if you are farm group, follow the instructions in [paragraph 4.1.2](/docs/racp-user-manual-for-farm-certificate-holders#_4.1.2._Farm_groups).
4.1.1. Single farms & multi-farms
In the section **Farm Information** you can find:
- The overview offarms (refer to box 1 in above image) you entered in your certification profile. For each farm, a notification in red will remind you to Provide information. To do so, click on ‘Edit’ on each farm. A new form will open, fill in the mandatory fields with the red asterisk in the following:
- General information: add information about one farm.
- Farm Operator/Manager: provide contact details of the farm operator/owner (this is not mandatory information).
- Employment Information: Add information about the number of employees working on this farm.
- Crops and Volumes: Update information about your crops. Your crop was already entered earlier while registering the account. Click on the icon
to edit your crop. Here you can add the crop variety, crop area and estimated harvest volume. If this farm harvests more than one crop, you can add a new crop (click on the button ‘New crop’). - Farm units: add the farm unit ID, farm unit area, and Latitude and Longitude points, if applicable. Points will be used during your risk assessment. For each farm unit you can also add your crops, if applicable.
- Click on ‘Update’ to go back to your ‘Farm information’ screen.
- Add new farm (refer to box 2 in above image): use this button to enter more farms, if required.
- Product harvest and volumes (refer to box 3 in above image): after you have provided information about all your farms, click on ‘Provide your harvest data’ to fill in the Subproduct (in case of more than one subproduct, select the main subproduct) and Harvest start date. Then click on ‘Save’.
Once your farm information is complete, go to [paragraph 4.2](/docs/racp-user-manual-for-farm-certificate-holders#_4.2._Maintain_and) to continue with your certification.
4.1.2. Farm groups
As a Farm group, you can easily add your farms to you certification profile by uploading your Group Member Registry (GMR). Alternatively, it is also possible to manually add farms to your certification profile by clicking the **Add new farm** button and filling in the form.
In the section **Farm Information** click on the button ‘Use GMR’. This allows you t**o download and upload your Group Member Registry (GMR).**
Download and upload your Group Member Registry (GMR)
In the section GMR import, you have three options:
**1. Upload your group member registry (GMR):**
- You can upload your GMR to submit your farm group data. Make sure your GMR template is in the same language as the RACP when uploading your file.
**2. Download your group member registry (GMR)**:
- Download the correct version of the GMR.
- You only need to populate columns from A to Z of sheet 1 "Farm information"; from A to G of sheet 2 "Certified Crops" and from A to E of sheet 3 "Farm Units".
- You do not need to fill anything in the "dashboard" sheet.
- If you have already provided data – it will be populated in this GMR.
**3. Download Error Report:**
- An error report is created when the GMR is uploaded and contains more than 50 errors (incorrect data). This will help you fix the errors in the GMR. After you have updated your GMR, upload this again by repeating the upload process.
##### **Data interpretation**
For more information on how to interpret any errors during the GMR upload, please see below:
- If there are less than 50 errors in your upload, follow the steps in paragraph [GMR Validation process and data interpretation (<50 errors)](/docs/racp-user-manual-for-farm-certificate-holders#_GMR_Validation_process).
- If there are more than 50 errors in your upload, follow the steps in paragraph [GMR Validation process and data interpretation (>50 errors)](/docs/racp-user-manual-for-farm-certificate-holders#_GMR_Validation_process_1).
GMR Validation process and data interpretation (<50 errors)
After your GMR is uploaded, you will be guided through a Validation process to help us interpret your data. Here you can provide any missing critical data and numbers and identify errors. Please fill in the blanks and click on “Continue”.
In the last tab ‘Validation check’ you will see your validation results. Here you can also view the Warnings, which we recommend checking to make your GMR more accurate.
If you want to make changes to your GMR, click on ‘Cancel upload’ on the left-hand side, then repeat the upload process as described above.
When your GMR is ready, you can proceed by clicking on “Confirm” to successfully upload your GMR.
GMR Validation process and data interpretation (>50 errors)
If more than 50 errors are identified upon upload of your GMR, an **error report** is created. This flags any incorrect data in your document. The error report helps you locate the errors in your GMR and understand what is required to fix these.
A pop-up message will guide you to ‘Download’ your error report.
The error report is in Excel format and consists of 4 sheets:
1. **Farm information:** Indicates the errors that occurred in “1. farm information” sheet of the GMR. Correct all the errors to proceed.
2. **Certified Crop:** Indicates the errors that occurred in “2. Certified crop” sheet of the GMR. Correct all the errors to proceed.
3. **Farm units:** Indicates the errors that occurred in “3. Farm unit” sheet of the GMR. Correct all the errors to proceed.
4. **Warnings:** Highlights warnings which might be interesting for you. Correction is not mandatory, and the upload is not blocked if the errors are not fixed.
As an alternative, you can download your error report in the tab ‘License preparation’ and on ‘Import Group member registry’. In the next menu, click on ‘Select’ and then on ‘Download Error Report’. 
Reupload your GMR once your errors are fixed by following the steps indicated in paragraph [Download and upload your Group Member Registry (GMR)](/docs/racp-user-manual-for-farm-certificate-holders#_Download_and_upload).
##### How to know if your GMR upload is successful
When the GMR is correctly populated and successfully uploaded, the information in the GMR is structurally displayed on RACP, and your profile is automatically updated. The notification below will appear on your GMR screen:
If the GMR contains errors and the upload is unsuccessful, a notification will appear on the screen.
Download your error report and follow the instructions in [paragraph "Download and upload your Group Member Registry"](/docs/racp-user-manual-for-farm-certificate-holders#_Download_and_upload) of this manual.
Here are some common errors and solutions to help you upload a valid GMR, when your **upload is unsuccessful**:
| **Error** | **Solution** |
| --- | --- |
| Wrong version of the GMR file | Download the GMR in your RACP account |
| Inconsistency in the language used in GMR (Eg: having cells with names in local language with accent(s)/tone(s)) | Delete the special characters/symbols |
| Inconsistency between the languages used in the GMR and on RACP when uploading the GMR. (i.e., GMR filled in English, but RACP interface is in French) | Adjust the language setting in RACP to the language of the GMR |
| Use of terms: wrong crop name (for example: using “Tea plant” instead of “Tea”) | Use the official crop and variety name. Refer to [certified crop list](https://www.rainforest-alliance.org/resource-item/crops-certified-by-the-rainforest-alliance/). (i.e.: for coffee, variety is either Arabica or Robusta; for tea, variety is “not applicable”. |
| Error related to the documentation of crop variety in sheet 2 | Refer to the certified crop list for correct wording. - Tea the variety is always “Not applicable”. - Coffee either Arabica or Robusta |
| Duplicated farm IDs | Use the error report as a reference to find out which farm IDs are overlapping |
| Wrong default of decimal separator for numbers | Use the correct decimal separator to separate integer value from the decimal value. This depends on your systems settings whether a dot (.) or comma (,) should be used. Please bear in mind to use this consistently and in accordance with your system's settings. |
| Wrong default cell format for the GMR data | Use the error report as a reference and adjust the default settings in your Excel. For example: in sheet 2 “Certified crops”, always choose “number” as the cell format for columns D, E, F, G. In sheet 3. “Farm unit” always choose “number” as the cell format for columns C (Area), D (Latitude) & E (longitude). |
| Decimal numbers used in harvest volumes in the sheet 2 “Certified crops” | Use the error report as a reference and correct the volumes information by rounding the numbers in the column E, F, G. |
| Wrong farm type (“small” instead of “small farm”); typos (“coffe” instead of “coffee”); wrong format in internal inspection month, year, day. | Use the error report as a reference and read the remark notes in the Excel file for guidance. Always enter the full text “Large farm” or “Small farm” for Farm type (column G, sheet 1. Farm information). Correct any typos. Fill in the Internal Inspection Year as a 4-digit number (i.e. 2021), and fill in the Internal Inspection Month and Day columns as a number (this is the day on which the inspection was completed) |
4.1.3. Product harvest and volumes
**After you have successfully uploaded your GMR, go back to the Farm information section, to add your Product harvest and volumes**. Click on ‘Provide your harvest data’ to fill in the *Subproduct* (in case of more than one subproduct, you can select the main subproduct) and *Harvest start date*. Then click on ‘Save’.
4.2. Maintain and edit farms
If needed, you can update information in any of your existing farms. Follow these steps:
- Go to ‘Certification Overview’ and click on ‘Details’.
- Click on the yellow button ‘Farms’.
- In the section Farm Information, you will see the overview of farms you entered in your certification profile. To update existing information, click on ‘Edit’.
- Fill in the mandatory fields with the red asterisk in the form:
- General information: update information about the specific farm.
- Farm Operator/Manager: update contact details of the farm operator/owner (this is not mandatory information).
- Employment Information: update information about the number of employees working on this farm.
- Crops and Volumes: Update information about your crops. Click on the
to edit your crop. Here you can add the crop variety, crop area and estimated harvest volume. If this farm harvests more than one crop, you can add a new crop here. - Farm units: update the farm unit ID and farm unit area. Click on ‘Save’ to continue. You can add more farm units if required in the same way. You can also edit the crop for each farm units from this overview.
- Click on ‘Update’ to go back to your Farm information screen.
4.3. Upload your Polygons
To provide polygon data, log-in to the [RACP](https://portal.ra.org/RA_Certification_Theme/Login), go to the tab ‘Certification Overview’, and click on the ‘Details’ button of the license in Pending status.
In your ‘Certification scope’, click on the yellow button ‘Farms’ and then when in the ‘Farm information’ click on ‘**Go to Farm Unit Overview’.**
| NB: If you haven’t added any farms yet into your farm information screen, refer to [paragraph 4.1.1](/docs/racp-user-manual-for-farm-certificate-holders#_4.1.1._Single_farms) for Individual/Multi-farms or [paragraph 4.1.2](/docs/racp-user-manual-for-farm-certificate-holders#_4.1.2._Farm_groups) for Farm groups. |
| --- |
By clicking on the button ‘Go to Farm Unit Overview’, you access the ‘Geodata Information’ section. Here you can find an overview of your farms in scope, and you can upload your polygons.
To upload your polygons in .KML and/or .JSON format, click on the button ‘Click here’ under Upload Geodata files. Click on ‘Select file’, select the file in your computer folder, and then click on ‘Upload file’.
A new screen will open with the validation results of the provided polygons.
On this screen you can see two sections with results: **Farm unit** and **Polygon**.
The results will tell you whether there are any errors with the polygons uploaded or not.
**Farm unit**: This section provides information on the farm unit IDs assigned to the polygons.
| **Result** | **Explanation** |
| --- | --- |
| Number of Farm unit in file: # | Number of farm unit IDs within the uploaded polygon file |
| Number of Farm unit uploaded: # | Number of farm unit IDs that were uploaded into the RACP |
| Number of farm unit No match: # | Number of IDs in the file that were not pre-registered. All farm unit IDs must be pre-registered in the RACP by adding them manually or via GMR upload. |
| Number of duplicated farm unit ID’s: # | Number of polygons with the same ID. All polygons should have a unique farm unit ID. |
**Polygon**: This section provides information on the validation conducted on the actual polygons
| **Result** | **Explanation** |
| --- | --- |
| Number of total polygons: # | The total polygons that were part of the upload in the file. |
| Number of good polygons: # | Polygons that were provided without an issue related to the geometry and shape. |
If there are no errors, click on ‘Confirm’ to upload your polygons. A green pop-up message will inform you that polygons have been uploaded successfully.
If there are errors, click on ‘Confirm’. In the next screen you can download your Error report.
After correcting the errors in your file, re-upload the file by following the instructions in this paragraph.
4.4. EUDR
| Only applicable to **coffee/cocoa** |
| --- |
Certificate Holders with coffee and/or cocoa in scope will see the requirements that align with EUDR (European Union Regulation on Deforestation-free Products) into their scope in the Rainforest Alliance Certification Platform (RACP) upon confirming or editing their certification scope.
4.4.1. Associating Crops with Farm Units
To link your crops to your farm units. You can do so quickly by clicking on the button “Link farm crops to units” in the next pop-up window, or at a different time by following the steps [here](/docs/racp-user-manual-for-farm-certificate-holders#_Sync_your_crops).
| Note: Make sure that all your farm units are submitted in RACP (see [paragraph 4.1](/docs/racp-user-manual-for-farm-certificate-holders#_4.1._Download,_complete)) in order to successfully link your crops. |
| --- |
Your crops are now linked to your farm units and available in your EUDR Validation screen. See [paragraph 4.4.2.](/docs/racp-user-manual-for-farm-certificate-holders#_4.4.2._EUDR_validation) for more information.
Click on ''Close'', go back to your Certification scope (pending license) and click on “Confirm scope and view requirements”.
The EUDR self-selected requirements are now added to your certification scope.
| Note 1: if you don’t have a license in “pending” status yet, click on the button “Renew certification” on your Dashboard. This is possible only from 6 months before the expiration date of your current license. Note 2: While the RA Standard requires 4 decimals for points and polygons, the EUDR requirements require 6 decimals. You are only required to collect 6 decimals if the self-selected EUDR requirements are included in your scope. |
| --- |
Sync your crops to Farm units
If you prefer to sync your crops to your farm units at another time, you can do so in the following way:
- In your certification scope (pending license), click on the “Farms” button to access the Farm information module.
- Click on “Go to Farm Unit overview”.
- Then click on “Sync Crops to farm units”.
If any farm unit crop needs to be edited or you want to manually add crops to farm units, follow the steps in [paragraph 4.2](/docs/racp-user-manual-for-farm-certificate-holders#_4.2._Maintain_and). In the “Farm Units” section, you can add a crop by typing in the field or remove a crop by clicking on the cross.
4.4.2. EUDR validation
After completing the steps illustrated in [paragraph 4.4.1.](/docs/racp-user-manual-for-farm-certificate-holders#_4.4.1._Include_EUDR), the tab “EUDR Validation” will become available. To navigate to this tab:
- Go to your “Certification scope” (pending license).
- Click on the yellow button “Farms”.
- Click on “Go to Farm Unit overview”.
- In the next screen, navigate to the section “EUDR Validation”.
Here you will only see the farm units that contain at least one EUDR crop (cocoa/coffee).
If you haven’t linked your crops to your farm units yet, you can do so now by clicking on the button “Sync Farms to Units” (go to [Sync your crops to Farm units](/docs/racp-user-manual-for-farm-certificate-holders#_Sync_your_crops) for more information).
Under the column EUDR Data, you can see the status "'Valid” or ''Invalid'' for each farm unit ID. If the status is “Invalid”, hover on the notification to see what information is missing.
Please note that for each farm unit you must provide 6 decimals and if the farm unit is of 4 hectares or larger you must provide these in polygon format.
When GPS points are required, click on the button “Edit” next to the Invalid farm unit ID.
In the next screen, fill out your 6 decimals GPS points in the Latitude and Longitude fields, and click “Submit”.
When a 6 decimal polygon is required, you need to upload your geodata file. For instructions on how to upload geodata, go to paragraph 4.3.
After having successfully uploaded your polygons, navigate back to the “EUDR Validation” tab.
If your Farm unit IDs are still showing as ''Invalid'' repeat the actions above.
Once you have correctly provided your geo data information for each farm unit ID, the status will show as Valid.
You are now ready to start your risk assessment (see paragraph 4.5.)
####
### 4.5. Risk Assessment
The GIS Risk Assessment is a tool developed by the Rainforest Alliance to identify the risk of deforestation and encroachment into protected areas, which could jeopardize the compliance with the standard requirements and the expected sustainability outcomes in an early stage.
The risk assessment is based on geolocation points and/or polygons provided in the RACP during your license preparation and is performed in the RACP. The risk assessment will conduct checks to confirm that the farm units are located **on land**, **in the country** of your certification scope, and that there is no **overlap** between the polygons of the farm units. Each farm unit then gets assigned a risk level for deforestation and encroachment into protected areas.
4.5.1. Start Your Risk Assessment
To start your risk assessment, log-in to the [RACP](https://portal.ra.org/RA_Certification_Theme/Login), go to the tab ‘Certification Overview’, and click on the ‘Details’ button of the license in Pending status.
In your ‘Certification scope’, click on the yellow button ‘Farms’ and then when in the ‘Farm information’ click on ‘**Go to Farm Unit Overview’.**
NB: If you haven’t added any farms yet into your farm information screen, refer to [paragraph 4.1.1](/docs/racp-user-manual-for-farm-certificate-holders#_4.1.1._Single_farms) for Individual/Multi-farms or [paragraph 4.1.2](/docs/racp-user-manual-for-farm-certificate-holders#_4.1.2._Farm_groups) for Farm groups.
**By clicking on the button ‘Go to Farm Unit Overview, you land on the ‘Geodata Information’ section. Click on the ‘Risk Assessment’ button.**
In the Risk Assessment screen, you can start your risk assessment, by clicking on the button ‘Start risk assessment’.
A pop-up message will show on your screen. Read the information carefully and when ready, click on ‘Confirm’ to start your risk assessment. During this process do not close the screen.
***4.5.1.1. Errors while processing the Risk Assessment***
After starting the risk assessment there might be 2 errors marked by red messages that the platform displays:
**Invalid Geometry:** Error message received when there is an error with the polygon, along with other errors. .png?sv=2026-02-06&spr=https&st=2026-10-12T09%3A41%3A50Z&se=2026-10-12T10%3A41%3A50Z&sr=c&sp=r&sig=uBtPO3hM6yOq4AESf7VRFiKmMM51fexePxi2ziU2T5c%3D)
You can download the error report by clicking on "Download Results"
.png?sv=2026-02-06&spr=https&st=2026-10-12T09%3A41%3A50Z&se=2026-10-12T10%3A41%3A50Z&sr=c&sp=r&sig=uBtPO3hM6yOq4AESf7VRFiKmMM51fexePxi2ziU2T5c%3D)
It will be an excel document with 2 columns describing the specific error.
.png?sv=2026-02-06&spr=https&st=2026-10-12T09%3A41%3A50Z&se=2026-10-12T10%3A41%3A50Z&sr=c&sp=r&sig=uBtPO3hM6yOq4AESf7VRFiKmMM51fexePxi2ziU2T5c%3D)
**Farm Unit Errors:** Error message received when there is missing or incorrect information at the farm unit..png?sv=2026-02-06&spr=https&st=2026-10-12T09%3A41%3A50Z&se=2026-10-12T10%3A41%3A50Z&sr=c&sp=r&sig=uBtPO3hM6yOq4AESf7VRFiKmMM51fexePxi2ziU2T5c%3D)
To know what is incorrect, you will need to check all the information for the farm unit described at the red message.
4.5.2. Download your Risk Assessment results
If we confirm all your geodata to be **on land**, **in the country** of your certification scope, **and** **without overlapping polygons**, your risk assessment status will show as ‘In progress’. Based on the uploaded GPS points from your GMR (for farm group) and/or polygons, the risk assessment results will be prepared by the Rainforest Alliance.
Note: while the risk assessment is in progress, you will not be able to edit, add or remove any farms or farm units, upload geodata or the Group Member Registry (GMR).
Once the results of your risk assessment are available in your RACP account, you will receive an email. To download your results, follow the steps below:
- Log in to the RACP.
- Go to the tab ‘Certification Overview’.
- Click on the ‘Details’ button of the license in Pending status.
- In your ‘Certification scope’, click on the yellow button ‘Farms’ and then on ‘Go to Farm Unit Overview’.
- Click on ‘Risk Assessment’ and then on the button ‘Download results’.
On this screen you will see if your risk assessment is completed ([see paragraph 4.4.2.a](/docs/racp-user-manual-for-farm-certificate-holders#_4.4.2.a._Your_risk)) or if it has failed ([see paragraph 4.4.2.b.](/docs/racp-user-manual-for-farm-certificate-holders#_4.4.2.b._Your_risk)).
4.5.2.a. Results: your risk assessment is completed
If your risk assessment was successful, this will show as status ‘Completed’ and you will be able to see the risk level results for each farm unit on the same screen.
Clicking on ‘Download results’ will automatically download a zip file on your computer. In this zip file you will find 4 documents:
1. Deforestation Risk Assessment Indication (.pdf file)
2. Risk of Encroachment into Protected Areas (.pdf file)
3. Risk Results table (.xlxs file)
4. The Rainforest Alliance GeoPDF Guidance (.pdf file).
4.5.2.b. Results: your risk assessment has failed
If your risk assessment has failed, you will see a red notification on your screen.
There can be three reasons, indicated with a red ‘Fail’ notification:
- there is an overlap between the polygon of farm units (column ‘Overlap’), and/or
- the geodata is not on land (column ‘On land’), and/or
- the GPS coordinates or polygons you provided are not in the same country as the Central Management Location (Column ‘In Country’).
There can be multiple errors for the same farm unit.
Clicking on ‘Download results’ will automatically download a zip file on your computer. In this zip file you will find the Validation table (.xlsx file) where you can filter and identify which farm unit(s) need to be corrected. You can also use the filter icon located next to each column name to identify which farm unit(s) need to be corrected. The farm units' validations that failed can be identified with a red ‘Fail’ text in the corresponding validation column.
As a next action, please update the incorrect information. You can refer to [paragraph 4.1](/docs/racp-user-manual-for-farm-certificate-holders#_Add_or_update) to update your farm units, and [paragraph 4.3](/docs/racp-user-manual-for-farm-certificate-holders#_4.3._Upload_your) to re-upload your polygons. Then start your Risk Assessment again (see [paragraph 4.4.1.](/docs/racp-user-manual-for-farm-certificate-holders#_4.4.1._Start_Your_1)).
**Need Help?**
Consult the [FAQ](/docs/racp-user-manual-for-farm-certificate-holders#_7._FAQ) at the end of this user manual for more information.
4.6. Download, complete and upload your self-assessment
To download your self-assessment, follow the steps below:
- Go to the tab ‘Certification Overview’, click on the ‘Details’ button of the license in *Pending* status.
- Click on the ‘License preparation’ tab. - In the section ‘self-assessment’, click on ‘Open’.
- Download your self-assessment. This Excel file contains the requirements applicable to your organization based on the information provided during the registration.
- In the Excel, fill out column D with “conformity” or “non-conformity” and elaborate in column E what your findings are and how your organization complies with each requirement. If you are not (yet) compliant, please fill in columns G – J explaining what steps and measures have been taken to solve this non-conformity.
- When ready, upload your self-assessment in this section. Click on the button ‘Upload your file’.
| Tip: Consult the document [General Guide for the Implementation of the Sustainable Agricultural Standard](https://knowledge.rainforest-alliance.org/docs/requirements-implementation-and-verification-guide) for help with the interpretation and implementation of your applicable requirements. |
| --- |
### 4.7. Report Indicator data
4.7.1. Using the Data Submission Tool: A Quick Overview
Farm Certificate Holders (CHs) implementing the version 1.4 of the Rainforest Alliance Sustainable Agriculture Standard requirements must collect Indicator Data in preparation for their audit. This data needs to be filled in and submitted to the RACP.
Adding indicator data directly to the platform keeps information transparent, up to date, and makes reporting easier for Certificate Holders (CHs). Once submitted, Certification Bodies (CBs) can review, download, and verify the data, requesting corrections if needed, to ensure compliance and maintain the integrity of the certification process. 
This process outlines the steps for submitting data under the Rainforest Alliance Sustainable Agriculture Standard:
- **Data Collection:** Certificate Holders (CHs) gather indicator data in alignment with the Rainforest Alliance Sustainable Agriculture Standard.
- **Data Submission:** CHs input the collected data into the Rainforest Alliance Certification Platform (RACP).
- **Certification Body Review:** The Certification Body (CB) reviews the submitted data to ensure accuracy and compliance with the standard.
- **Corrections if Needed:** If any discrepancies or errors are identified, the CB requests corrections from the CH.
- **Certification Process Continues:** Once the data is verified, the certification process proceeds accordingly.
> [!NOTE]
> If you’d like to follow the process step by step, you can watch the video by going to this [link](https://knowledge.rainforest-alliance.org/docs/data-tool).
4.7.2. Fill your Indicator Data
To fill in your Indicator data, follow the steps below:
- Go to the tab ‘Certification Overview’
- Click on the ‘Details’ button of the license in ‘Pending status’
- Click on the Indicator Data tab.
- Instructions for submitting your indicator data will be displayed:
- Click 'Request Indicator Data’ button to get access to your questionnaire.
| **Processing Time:** The link to your questionnaire should be available immediately. If you do not receive it within 24 hours, please contact **customersuccess@ra.org**. |
| --- |
| **Note:** The link is generated specifically for you and ensures your responses are saved securely. |
| --- |
You will be presented with one or more questionnaires based on your certification option and information entered in the RACP:
- **For Farm Groups:** If you are a Farm Group, you can access your questionnaire by clicking the Group Management tile. Use this option to report data for group members operating small farms as well as your own operations. If you have any Large Farms as part of your group, you will need to report the Large Farm data indicators separately in the large farm questionnaire.
- **For Single farms and Multi-Farms:** Individually certified farms, whether small or large, will use a questionnaire per Farm to collect and submit their indicator data.
#### 4.7.3 Completing the Indicator Data
Go through the questionnaire(s) and provide accurate information as pertains to your organization. After answering questions on each page, click on the ‘Next’ button to proceed to the next page of questions.
You will see the sections where you need to provide information:
- Information about the small/large farms
- Shade trees and natural vegetation
- Fertilizer use
- Pest Management
- Irrigation
- Processing
- Use of energy
- Child labor
- Forced labor
- Gender discrimination
- other discrimination
- and Violence and harassment.
You can fill out the form gradually, and your progress will be saved automatically.
When finished, click the ‘Complete’ button at the end of the questionnaire page. On the Indicator Dashboard, the status of the questionnaire will change to ‘Completed’.
4.7.4. Report Data, CB review and Report Download
Once you click ‘Complete,’ select ‘Back to Main Page’ to return to the dashboard. The questionnaire status will be shown as ‘In Progress.’
| **Note:** The 'In Progress' status means you've started filling out the questionnaire, but it won’t be considered complete until you send it for review. |
| --- |
You can return and make changes to your questionnaire at any time while it's in progress.
#### 4.7.5 Send for Review to CB and Download Report
Once your questionnaire(s) are complete and you are ready to submit your indicators to the Certification Body (CB), click on ‘Request to Review’.
While the information is in ‘In Review’ status, it becomes read-only, so you will not be able to make any edits unless the CB returns it to you for corrections.
The status will change to ''Confirmed'' after the CB starts with the first review.
#### **4.7.5.1 Download your results**
To keep a copy of your responses, just click the 'Download PDF' button. This will give you a PDF version of the report, including all the questions and your answers.
#### **4.7.5.2 Update your questionnaire**
If a CB asks for corrections, log back into the indicator data platform, review the questions carefully and update only the sections where corrections were requested. Once all changes are made, resubmit the data for the CB to review and confirm.
5. Renew your Certification
You receive a notification 6 months before your license expires. This means you need to make sure you renew your certification and/or license before this expires.
Below you can find the main steps to take in the RACP to renew your certification.
5.1 Update and confirm your scope
Login to your account at this [link](https://portal.ra.org/RA_Certification_Theme/Login) with your username and password received when you registered in the RACP.
A pop-up message will appear 6 months before your current license expires. Click on **Yes** to start renewing your certification.
| Note: 1. If you click on the button **No** you will be able to renew your certification at a later stage by clicking on the button ‘Certification Overview’, and on the button ‘Details’ on the license in status *pending*. 2. If you do not see the pop-up message, this means you already have a new certification scope for your next pending license in your ‘Certification Overview’. |
| --- |
Your certification scope is copied from your previous certification scope, so you do not need to enter all information again. Click on the tab ‘Certification Overview’ and follow the below steps:
1. Click on ‘Edit’ to review the ownership status of your farms. If any changes are required, update the information (see instructions in [paragraph 2](/docs/racp-user-manual-for-farm-certificate-holders#_Create_your_certification)).
2. Click on ‘Details’ to go to your ‘Certification scope’ section.
Make sure to verify the existing information in your farms and site(s) and update it if required (for example new crops, farms, sites, activities, traceability levels etc. you want to include), by clicking on the button ‘Edit’ on the right-hand side of your site.
To continue with your certification, apply and prepare for your audit, follow the instructions in chapter 3 and 4 of this user manual.
6. Organization: Users & Contacts
In this chapter you can find instructions on how to add users and contacts in your RACP account.
6.1. Users
In the tab Organization, click on Users to view, edit or add new users.
Every user can be assigned different roles, based on their activities and responsibilities in the RACP.
| **Role** | **Available functions in RACP** |
| --- | --- |
| *Administrator* | Can add users, change user roles, change information, contact CBs, and upload or fill in required information |
| *Finance* | Can change financial information, and view farm and site information |
| *User* | Can change information, contact CBs, upload or fill in required information |
By default, the person who has registered the account is assigned with all three roles (Finance, Administrator, User).
Besides the above-mentioned user roles, users who work with Claims approval requests can assume one of the following roles:
| **Claims Roles** | **Available functions in the Claims account** |
| --- | --- |
| *Admin* | Can add users, change user roles, set-up delegations, submit claims approval requests, add/update information (e.g. brands, products, manufacturers, templates etc.) in the Claims account |
| *User* | Can set up delegations, submit claims approval requests, add/update information (e.g. brands, products, manufacturers, templates etc.) in the Claims account |
| *Read-only* | Can only view users, delegations and information (e.g. approval requests, brands, products, manufacturers, request templates etc.) in the Claims account |
6.1.1. Add new user
To add a new user, click on ‘Users’ and use the button ‘Add New User’. Complete the form, including the designated role(s) as explained above. By default, a new user will have the basic role ‘User’.
| Note: When creating a new user, we recommend using the user’s email address as username. |
| --- |
6.1.2. Edit user
Administrators can edit the user’s information, such as name, surname, email address and roles. To do so, click on the user and update the required information.
Multiple users can have the role ‘Finance’ and ‘Administrator’.
If applicable, as Administrator, you can remove your Finance role by clicking on your name and de-activate the corresponding tick-box, after you have assigned the Finance role to a different user.
| Please note: In each account, there must always be at least one user with the Administrator role. To remove your administrator role, assign this first to another user, then deselect the role from your username. |
6.1.3. Delete user
To delete a user, click on the user’s name and then on the button ‘Delete’. In the pop up, click ‘Confirm’.
6.2. Contacts
In the tab Organization, click on ‘Contacts’ to view, edit or add new contacts.
An employee registered as User is automatically also listed as a Contact.
When you add an employee as Contact, this is to indicate their responsibility in your organization, that may be relevant for the Rainforest Alliance or a Certification Body, and does not automatically assign them a user role in RACP.
6.2.1. Add new contact
To add a new contact, click on ‘Add new contact’. Fill in the form with the required information and save contact.
Click again on the newly created contact’s name and then go to the section ‘Contact type’. Here you can assign their contact type (Admin, Billing) for the organization and each site/subcontractor you have registered.
6.2.2. Delete contact
To delete a contact, click on the contact you want to delete. A panel will open, click on the red button ‘Delete contact’.
Confirm the pop-up by clicking on ‘Delete’ and the contact is removed from your account.
6.3. User in multiple accounts
It is possible to be a user active in multiple accounts. To keep one username for all accounts, we recommend you use the same e-mail address (and username) when going through the registration process for all Certificate Holders for which you need access in RACP.
When accessing RACP with your username linked to more than one accounts, you can select for which organization you want to login.
If you are logged in already, you can switch to another account. Go to your Dashboard tab, and click on the orange text (-> Click here to change) on the top right corner.
7. Glossary
The table below lists the most frequently used terms and abbreviations and their significance for working with RACP. Understanding these terms is necessary to accurately complete your registration.
See also our [online glossary](https://www.rainforest-alliance.org/resource-item/annex-1-glossary/), for an explanation of the terminology you will find within the Rainforest Alliance 2020 Certification Program's documents and tools.
| ##### Term | ##### Definition |
| --- | --- |
| Central Management Location (CML) | Location where most of the management activities take place. This includes the management of the processes and procedures needed to become and remain certified. |
| Certificate Scope | A set of activities, processes, actors, and products covered under the certification of a certificate holder. |
| Certification Overview | Section in the RACP where a Certificate Holder can submit the information on their 'certificate scope'. |
| Farm | All land and facilities used for agricultural production and processing activities under the geographical scope of the farm applicable for Rainforest Alliance certification. A farm may be composed of several neighbouring or geographically separate farm units within one country, provided that they are under a common management body. All farm units falling within this geographical scope must comply with the Rainforest Alliance Sustainable Agriculture Standard, including both crops to be sold as certified and other crops. |
| Single farm | This certification option applies for farms with an independent organizational structure, where management and all activities take place at a single physical location. This farm will be certified individually. Most farms in this category will be large farms; however small farms may also be certified under this option. Please note that even with single farm certification, a management site still needs to be added to your organization scope and your certification scope. |
| Multi-farm | This certification option is for two or more farms owned or rented by the same person or organization, that want to get certified together. If the farms are not owned or rented by the same person or organization, they can be certified together under the group of farms certification option, or each farm can be certified individually under the single farm certification option. |
| Geolocation data | Data that identifies the geographic location of farms and boundaries of farms, farm units, and other facilities of the Rainforest Alliance Certificate Holders. Geolocation data is represented by coordinates generally collected through Geo Positioning Systems (GPS) mapping using either individual location points (including envelopes) or polygons which define the full boundaries of the relevant area. |
| Geodata Risk assessment | GIS tool developed by the Rainforest Alliance to identify the risk of deforestation and encroachment into Protected Areas, which in turn, could jeopardize the compliance with the standard requirements and the expected sustainability outcomes. |
| Group of farms | This certification option is for farms that are not owned or rented by one organization but do implement a common management system. The group can be organized as an association or cooperative or be managed by a farm or other supply chain actor such as an exporter. This type of certification is most appropriate for small farms that do not have the means to get certified individually. However large farms may form or be part of a group. |
| Group Management | The entity that signs the certification agreement with the Rainforest Alliance accredited certification body and takes responsibility for the development and implementation of the group’s internal management system and all member farms’ management systems. The group management is responsible for assuring member farms’ compliance with the Standard. |
| Group Member Registry (GMR) | A binding template that allows Farm Certificate Holders, especially those under group certification, to upload relevant data from their internal inspections around their group members to the RACP in preparation for their audit. |
| Indicator | Quantitative or qualitative data included in the standard to measure and monitor the changes connected to the improvement requirements, or to assess the reach and output of the organization related to core requirements. The certificate holders are requested to report yearly on the applicable indicator data. |
| Large farm | All farms with 10 or more permanent workers. |
| Multi-site | A supply chain actor that does not have farming in the scope of its Rainforest Alliance certification and has an identified central location under which two or more sites are operating. |
| Producer | A person (either male or female) who owns and/or operates an agricultural enterprise, either commercially or to sustain him or herself or his/her family. |
| Site | A geographically separate entity belonging to a certificate holder (farm or supply chain actor) where a specific number and type of operations are conducted. |
| Small farm | All farms with fewer than 10 permanent workers are small farms. |
| Subcontractor | An organization or individual contracted to carry out one or more specific operations on the certified products, for example, processing, storing, packaging, and/or labelling products. |
8. FAQ
| *What is the link to register in RACP?* | *You can register at this link (Farm flow):* [*https://portal.ra.org/CertificateHolder_Registration/*](https://portal.ra.org/CertificateHolder_Registration/) |
| --- | --- |
| *My account has been approved. Where can I Iog-in?* | *Follow the link in the email you received to set your password.* *You can login at the link below after you have set a new password:* [*https://portal.ra.org/RA_Certification_Theme/Login*](https://portal.ra.org/RA_Certification_Theme/Login) |
| *How do I join the Rainforest Alliance 2020 certification program?* | *You need to register in the RACP, comply with the applicable requirements and obtain a Rainforest Alliance 2020 certificate and license.* |
| *I forgot my password. How can I retrieve it?* | *If you have forgotten your password, you can recover it by clicking on ‘Forgot your password?’ in the login screen.* |
| *Where can I find the rules to become certified against the Rainforest Alliance 2020 certification program?* | *You can learn about the certification and auditing rules on our binding document* [*2020 Certification and Auditing Rules*](https://www.rainforest-alliance.org/resource-item/2020-certification-and-auditing-rules/)*.* *For other binding documents, check out our* [*Certification page*](https://www.rainforest-alliance.org/for-business/2020-certification-program/)*.* |
| *When do I add a subcontractor to my certification?* | *Consult our document* [*Traceability Guidance*](https://www.rainforest-alliance.org/resource-item/traceability-guidance/) *to find out which entities can be included in your certification scope.* |
| *I am a Certificate Holder in Ghana, and I cannot choose a Certification Body in the RACP. How do I apply for an audit?* | Farm Certificate Holders in Ghana will get a Certification Body assigned by the Rainforest Alliance. You will receive an email once the CB has been assigned. The CB will reach out to you via email as soon as possible. Once the contract is finalized between your organization and the CB, the CB will send you a request in the RACP. See [paragraph 3.3.b.](/docs/racp-user-manual-for-farm-certificate-holders#_3.3.b._Receive_a) in this manual for instructions on how to accept the request from your assigned CB. |
| *I am renewing my license. Why do I need to choose the pending license?* | *The first license(s) include all information (certification scope, audit preparation information, etc.) of your first transition cycle. The pending license represents the new certification/transition cycle for Farm CHs, and this is where you can edit information.* |
| *What is the maximum number of farms I can add to my RACP account while creating my certification profile?* | \| \| ***Max small farms*** \| ***Max large farms*** \| \| --- \| --- \| --- \| \| *Farm groups* \| *50.000* \| *500* \| \| *Single / multi-farms* \| *100* \| *100* \| *Note: this limit only applies to the initial registration process. Via the ‘Farm Information’ section it is possible to add additional small and/or large farms at a later stage.* |
| | ***Max small farms*** | ***Max large farms*** |
| *Farm groups* | *50.000* | *500* |
| *Single / multi-farms* | *100* | *100* |
| *What is geodata?* | Geodata identifies the geographic location and boundaries of farms, farm units, and other facilities of the Rainforest Alliance Certificate Holders. Geodata is represented by coordinates generally collected through a Global Navigation Satellite System (GNSS) mapping using either individual location points or polygons which define the full boundaries of the relevant area. |
| *What does it mean that the farm units are located on land, in country and that there is no overlap between the polygons of the farm units?* | - On land: this check validates whether the farm unit coordinates are on land (pass = correct) or in a waterbody (fail = incorrect). - In country: this check validates whether the farm unit coordinates are in the same country (pass = correct) or in a different country (fail = incorrect) than your certification scope. - Overlap between polygons: this check validates whether farm unit polygons overlap (fail = incorrect) or not (pass = correct) with another provided polygon. |
| *Why can't I upload my geodata?* | Geodata can only be uploaded after your certification scope is confirmed. To confirm your scope, go to your Certification scope’. See chapter 2 of this user manual to confirm scope, and chapter 4 to add your farm(s) and farm information, and to upload geodata. |
| *How can I receive my risk assessment results?* | Your risk assessment results will be available in your RACP account in the ‘Documents’ section. An automated notification e-mail will be sent to your e-mail as soon the results are uploaded by the Rainforest Alliance team. |
| *Why are my risk assessment results not ready yet?* | This could be because: 1. During the validations there were errors found which need to be corrected. 2. The Rainforest Alliance is still processing your geodata. Please contact the Rainforest Alliance if you have not received a notification within two weeks after providing your geodata. |
| *I need help with my registration/certification process. Who can I reach out to?* | Reach out to our Customer Success team via email at CustomerSuccess@ra.org or visit our [Contact Us](https://www.rainforest-alliance.org/contact/) page. For technical assistance, use our live chat on the RACP. |
9. Change history
| **Version no.** | **Effective** **Date** | **Significant Changes** | **Previous** **Version no.** |
| --- | --- | --- | --- |
| 1.0 | March 2023 | New version: Replaces version 02 June 2022 | N/A |
| 1.1 | July 2023 | - Updates to chapters 3 and 4: paragraphs are reorganized in ‘3. Apply for your audit’ and ‘4. Prepare for your audit’. Update to paragraph 4.5: in case of non-conformity, fill in columns G-J in the self-assessment. - New section ‘4.6 Indicator data’ is added. - Paragraph 5.2 is removed. - New definition of ‘Indicator’ is added to Glossary. | 1.0 |
| 1.2 | October 2023 | - Section 4.3 ‘Upload your polygons’ is updated. - Section 4.4 ‘Your risk assessment results’ is replaced by the section ‘Risk Assessment’. - New section is added in paragraph 4.1.2.: ‘How to know if the GMR upload is successful’. - Updated section 8. FAQ | 1.1 |
| 1.3 | 18 December 2023 | Paragraph 6.1 is updated with new Claims user roles. | 1.2 |
| 1.4 | 15 January 2024 | New addition: Paragraph 4.7 EUDR | 1.3 |
| 1.5 | 12 March 2024 | Updates and additions to paragraph 4.4 EUDR (former paragraph 4.7): Synch your crops & EUDR Validation | 1.4 |
| 1.6 | 17 October 2024 | New addition: Section 4.5.1.1 "Errors while processing the risk assessment" | 1.5 |
| 1.7 | 15 June 2025 | Update in section 4.4 about EUDR, to adjust the changes of the policy 2.0 | 1.6 |
| 1.8 | 28 July 2025 | Update in section 4.7 Report Indicator Data | 1.7 |
10. Disclaimer
This user manual is being created in parallel with the RACP system development, therefore screens may slightly differ from the live version of RACP due to ongoing development.